Accidents Abroad - Practical Advice

What should I do?

- If you are on a package holiday, report the accident immediately or as soon as possible afterwards to your tour representative.

- If you not on a package holiday and are injured in a hotel, restaurant, shop or in another public place, report the accident immediately or as soon as possible afterwards to whoever is responsible for the place where you are injured.

- If you are not on a package holiday and you are injured whilst taking part in a sport or leisure activity, report the accident immediately or as soon as possible afterwards to the organiser of the activity and also consider making a report to the local police.

- Make sure that the accident is accurately recorded in the accident report book for the place where you are injured. If you are on a package holiday, obtain from the tour representative and complete a guest incident report form. Keep a copy of the report as it may be important evidence in your case.

- If you are refused an accident report form, make your own up describing what happened and make sure it is signed by an independent witness.

- Notify your travel insurer as soon as possible. Use their emergency help line number.

- Do not compromise your claim without first seeking legal advice.

- If possible, take photographs and/or video footage of the place of the accident and whatever it was that caused your accident.

- Prepare, whilst still fresh in your memory, a detailed sketch plan of the incident. This should clearly show the location of the defect and any warning signs present. Also this should show any other relevant information such as location of any witnesses.

- Obtain contact details for any witnesses to the accident.

- Find out if any similar accidents have occurred in the past.

- Seek medical treatment. Obtain a letter or other evidence of your treatment.

- Keep a list of all expenses which you incur and hold onto any receipts.

Contact us immediately to discuss your accident claim!