Public Accident
What should I do?
- Following an accident in a shop or other building to which the public have access, report the accident immediately or as soon as possible afterwards to a supervisor or manager.
- Make sure that the accident is accurately recorded in the premises accident report book. The record may be important evidence in your case.
- Do not compromise your claim without first seeking legal advice.
- If possible, take photographs of the place of the accident and whatever it was that caused your accident. Use a ruler if possible to measure the size of the defect. We would suggest using your mobile phone should it have a camera.
- Prepare, whilst still fresh in your memory, a detailed sketch plan of the incident. This should clearly show the location of the defect and any warning signs present. Also this should show any other relevant information such as location of any witnesses.
- Obtain contact details for any witnesses to the accident.
- Find out if any similar accidents have occurred in the past.
- Seek medical treatment.
- Keep a list of all expenses which you incur and hold onto any receipts.
Contact us immediately to discuss your accident claim!



